---
title: Concierge IT
---

- [📞 Call Me](tel:4436056044)
- [@ Email Me](mailto:service@aarondecker.help)
- [📓 FAQ](https://www.aarondecker.help/conciergeit#faq)
- [$ Plans](https://www.aarondecker.help/conciergeit#plans)
- [⇓ Downloads](https://www.aarondecker.help/conciergeit#downloads)
- [𓅷 Contact Card](https://www.aarondecker.help/hubfs/ConciergeITbyAaron.vcf)

###### Member Resources

Book Remote Appointment

 

Book OnSite Appointment

 

Book Introduction appointment

 

## [↑ Back to Top ↑](https://www.aarondecker.help/conciergeit#top)

[Buy Monthly Plan](https://payments-na2.hubspot.com/payments/RFvj4DqgF9sRz?referrer=PAYMENT_LINK)

[Buy Annual Plan](https://payments-na2.hubspot.com/payments/PX2ZddQXn67zKGM?referrer=PAYMENT_LINK)

[Buy Family Plan](https://payments-na2.hubspot.com/payments/jS96NgMHmhP?referrer=PAYMENT_LINK)

## [↑ Back to Top ↑](https://www.aarondecker.help/conciergeit#top)

What is RemoteDesk?

I use RemoteDesk to access your Computer, tablet, or phone. Please follow the right download link from their website and install the software. It does not give me permanent access, but only allows me to give you a RemoteCode and connect for our session.

Download options are located on their webpage here: [https://www.remotepc.com/remote-desktop-helpdesk/download](https://www.remotepc.com/remote-desktop-helpdesk/download)

*****\*\*\*\*Remember that this is remote software and will give me access to your device while we are connected. Once we end our remote session, I will not be able to remote back in without you putting in a new remote code. Scammers can use remote software like this to access your device, so be careful putting in a code from anyone but myself.*****

If you need help installing the software we can go over it on the phone during our support call.

Apple Remote Connect

Join our FaceTime call and I will request to see your screen. Accept to allow screen share.

Microsoft Windows Quick Connect

Open Quick Assist.

 

To open the app, do one of the following:

- Select **Start** , type **Quick Assist**, then select it from the list of results.
- Press **Ctrl** + **Windows logo key** + **Q**.
- Select the Open Quick Assist button below.
- In the **Code from assistant** box, enter the 6-digit code I give you, then select **Submit**.
- To allow the connection and start sharing your screen, select **Allow**.
- If I request full control, click **Allow**. To stop allowing full control, select **Cancel control**.
- When you’re done getting help, select **Leave**.

Google Meet Remote Connect

Google Meet allows you to "present" your screen. This is another way we can get connected and troubleshoot issues.

Follow the Google Meet link I send you before the session:

1. At the bottom, click **Start Sharing**
2. Select **Your entire screen**, **A window,** or **Chrome Tab.**
3. Follow the instructions to "open System Settings" and allow screen recording
4. You will be prompted to close Chrome and reopen your browser.

## [↑ Back to Top ↑](https://www.aarondecker.help/conciergeit#top)

## Downloads Links

- ##### [Pre support check list](https://www.aarondecker.help/hubfs/Downloads/concierge-it-checklist.pdf)